Click the option to reset using your recovery key.If this window shows multiple user accounts, click the Set Password ***** next to each account name, then enter the new password ***** for each account. Enter your new password ***** then click Next.If you see a Reset Password ***** with the option to Deactivate Mac, click Deactivate Mac, then click Deactivate to confirm.If you're asked to select an admin user you know the password ***** click “Forgot all passwords?”.If you're asked to create a new keychain to store the user's passwords, click OK to restart your Mac.If your Mac doesn't restart, but immediately asks for your Apple ID, enter that information and click Reset Password.If your Mac restarts, follow the steps for option 1, above.If you see the option to reset using your Apple ID, click it.When the password ***** is completed, click Restart.Select a user that you want to reset the password ***** then click Next.It's the long string of letters and numbers you received when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account (Apple ID) to unlock your disk. Enter your FileVault recovery key, if asked.You might also be asked to enter the verification code sent to your other devices. If you see the option to restart and show password ***** options, click it to restart your Mac.Option 1: Restart and show password ***** Make sure that you're at the login windowĪfter making sure that you're at the login window, enter any password ***** to three times until you see one of the password-reset options below.Īfter you enter a password ***** to three times, your Mac should show one of these password-reset options. If you have forgot Apple Id password ***** visit this link to start the account recovery process: Hopefully, we can get this resolved quickly. I am sorry to hear about the issue you are facing. My name is ***** ***** I will be happy to help you today! Hello and Welcome to JustAnswer, an independent Question and Answer site.
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